Product Information

  • RossInterational is for international customers who want Genuine U.S. Products. 
  • Please make sure you have a console that can play NTSC Region 1 version games.
  • NEW games are brand new and sealed straight from the manufacturer.
  • USED games are guaranteed to work, with minimal scratches and come with manual and case.

Shipping Information

  • An average order is processed within 2-6 business days. Larger orders can take longer to process.
  • All items are shipped from the U.S. 
  • No item will be sent as a gift. International countries may charge taxes or import duties.
  • International orders can take 2-5 weeks to arrive depending on the country so please be patient. 
  • International Priority Air Mail has tracking and takes 2-4 weeks.
  • For security we only ship orders of up to 15 items at a time. 

Insurance Information

  • All orders come with insurance.
  • Please wait 45 days from the ship date for the item to arrive. 
  • If the item has not arrived after 45 ship days an insurance claim can be submitted.
  • Insurance requires a signed form from the buyer that can be filled out online.
  • If an item has been lost the games can be sent again or store credit can be given for the price of the games only.
  • There is no insurance purchased on the 2nd shipment so we can not be responsible if the shipment is lost a 2nd time.
  • Anyone found abusing the insurance policy will no longer be able to place orders on the site.

Returns and Refund Information

  • If you are not satisfied please return the item within 30 days for a refund minus ship costs.
Your satisfaction is guaranteed.
 
    International Shipping Costs:

    First Class (No Tracking) Priority (With Tracking)
    1 item $14.99 $39.99
    2-15 items $7 each additional item $4 each additional item